A discussion of Wright Patterson's (high volume MTF) change away from the Point of Service model that most pharmacies use and how that has led to reduced wait times and increased patient satisfaction. We regret that live Q&A is not available for this session; after viewing the presentation, you claim credit using this attendance code: PR7V
Learning Objectives:
Define streamlined operations based on the proper utilization of technology to increase efficiency .
Identify bottlenecks and non-value added steps in intake and dispensing operations that contribute tolonger wait times.
